Privacy Policy

In order to use the roomcougar.com platform (the "Platform"), we need to collect certain information from you depending on how you are going to use the Platform. This Privacy Policy is intended to help you understand what we collect and why and most importantly how we use it.

What do we collect?

When you create an account, we collect an email address, username, and password. We recommend selecting a username not associated with your own name or other online names if you are concerned about your privacy.

In creating your account you may decide to share profile type information such as your date of birth or age, images and videos, location, bio information, looking for information, gender and gender preference, height, weight, hair color, ethnicity, religion, living situation, profession, and income. You may share as much or as little of this information as you elect, but once shared, as noted below, this information is considered public information.

If you decide to make a purchase, you will need to provide your credit card number. We do not retain this information but our third party payment processors will. We will have limited access to this information through the first 4 and last 4 digits of your credit card. We will also collect and retain records about the dates and times of your purchases, what you purchased, and information to help prevent fraud such as your IP address and your device information (e.g., device model, operating system version, device date and time, unique device identifiers, mobile network information). Your login in and logout information, including fraud detection information, will be collected each time you access the Platform.

If you interact with other users of the Platform, we will also collect and retain information about these interactions such as messages typed and images/emojis sent together with the date and time they were sent and who the receiving party was.

If you determine to favorite or follow any other user of the Platform, this information will also be collected.

Should you decide to become a Content Creator so you can share and monetize your content, you will need to provide us with your identification and payee information.

You are free to share as much or as little information as you choose; however, choosing not to share certain information may limit the products, services or information you can access. By way of example, if you choose not to share your payment information, you will be unable to make purchases.

How do we use the data we collect?

Profile information, contacts/interactions with other users, and browsing history are all used to provide our social networking service. This information may also be used in connection with fraud inquiries and identification.

Email address and password are used to identify and locate your account and to protect it from being accessed by others.

Device and IP history data are used for Program optimization as well as fraud detection.

Purchase history and data are collected in order to service your account with the Program as well to comply with payment processor and card issuer rules. The information in also retained in connection with fraud detection.

If you want to be a Content Creator, your identification information will be required to verify your identity and your payee information will be used to make payments to you as well as tax reporting purposes, as applicable.

How this information is shared

Your email address may be shared with a third party in order to service our relationship messages. Your email address will only be used by such third party in order to deliver to you messages like purchase confirmations, communications from other users and special deals from the Platform.

In connection with chargebacks or other fraud issues, we may share your account, purchase, login and all other account data in order to determine is a charge is legitimate or fraudulent.

If you determine to become a Content Creator, your identity and payee information will be shared with our payment delivery services (which may include our banks) in order to send you payment. Your identity and payee information may also be shared as required by law for tax reporting purposes.

Third Party Payment Processors

As and when you determine to make a purchase from the Platform, you will be sent to a webpage where you will securely submit your payment information to one of our third party payment processors. Such payment processor's handling of your data is outside of the terms of this Privacy Policy. In connection with such purchase we will receive certain information, including a partial hashed copy of your payment information, together with the purchase you made.

Use of information by other users

This Privacy Policy does not relate to how other viewers/users of the Platform may use or retain your information. You should consider all information and content visible through your profile public information. Further, you should consider any information you determine to share through chat messages, through any forums, interactions with other user profiles, interactions with your own profile, or any information you otherwise share with other users/viewers of the Platform through any mechanism to be public information and not covered by this Privacy Policy.

Data Retention

All data collected from and about users is retained in compliance with our internal data retention policy in order to comply with laws (including age verification and tax regulations) and for fraud detection purposes. If we receive a request to delete your personally identifying information, all information will be deleted in compliance with law and rules related to card issuers and payment processing.

For questions about data privacy, please contact our DPO as follows:
For EU persons: [email protected]
For non-EU persons: [email protected]

To request a copy of your data or to request we delete your data, please contact our DPO as follows:
For EU persons: [email protected]
For non-EU persons: [email protected]

California Residents

Under the California Consumer Privacy Act, California residents have a right to request a copy of the following:

1. The categories of information we have collected about you;
2. The categories of sources of the information we have collected about you;
3. The purpose for which we have collected such information about you;
4. A copy of the personally identifying information we have collected about you; and,
5. To be informed if we have sold or disclosed your personally identifying information to a third party and for what purpose.

Although we are not a California company, we will provide this information to California residents for free up to two times per twelve month period. When provided, the responsive information will be for the twelve month period prior to the date of your request. For your privacy, prior to providing such information, we may require certain information from you to confirm it is the accountholder requesting such information. Also, to protect your privacy, responsive information will only be provided to the email address on file for your account.

If you are a California resident and would like to request any of this information, you may do so by emailing us as follows:
Email Address: [email protected]

Cookies

This Program makes use of cookies. These cookies do things like track the advertiser who referred you to our Program, record when you have logged in so you don't have to keep re-entering your login information each time you click a link, allow us to suggest content you might enjoy based upon content you have previously viewed, tailor the advertisements you see, secure your account when someone has attempted to guess your password, and for analysis purposes to learn how all our users interact with our Program in order to improve our Program and Service. If you do not wish to use cookies, please check your security settings in your internet browser or contact your internet browser's customer support.

Withdrawal of Consent

If you would like to withdraw your consent at any time, you may do so by requesting account deletion. For fraud prevention, in order to request your account be deleted you must be able to log into your account.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Website and update the "Last Updated" date at the top of this Privacy Policy. We will also provide you with notice of the modification by email. If you disagree with the revised Privacy Policy, you may cancel your account. If you do not cancel your account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Website will be subject to the revised Privacy Policy.